At DTN, we are committed to serving our customers. DTN Customer Service will be available during normal working hours to help you. Labor Day 2022 Holiday Schedule All times are Central Standard unless otherwise noted Friday, January 14, 2022 CME Globex Equity, Cryptocurrency, Interest Rate, FX, Energy, Metals,
Archived
Christmas / New Year Holiday Hours
DTN would like to wish our customers a Safe and Happy Holiday! Customer Service Holiday Hours Wednesday, December 22, 2021: Regular Hours Thursday, December 23, 2021: Open until 2:00 p.m. CT Friday, December 24, 2021: Closed Wednesday, December 29, 2021: Regular Hours Thursday, December 30, 2021: Closed from 2:00 p.m. – 6:00 p.m. CT Friday,
Data Center Move is Complete!
We are pleased to announce the completion of DTN upgrading and relocating its data centers to Chicago, IL. This will place our operations closer to the Chicago-based exchanges and to major communication trunklines for other exchanges. If you have additional questions, please contact our Technical Support Team.
Thanksgiving Day Holiday Hours
In observance of the Thanksgiving Day holiday, DTN Customer Service will be open the following hours: Thursday, November 25th : Closed from 12:00 p.m. CT – 5:00 p.m. CT Reopen at 5:00 p.m. CT. Friday, November 26th: Closing at 2:00 p.m. CT. Sunday, November 28th: Regular open at 5:00 p.m. CT.
PJM ISO data is now available!
In July, DTN made changes to our ISO data that left users without access to PJM data. We now have that data incorporated into our system, complete with history for all the symbols. You can find the symbols here.
System Status – NYSE ARCA INDEXES – Update
Labor Day Holiday Hours
In observance of the Labor Day holiday, DTN Customer Service will close at 6:00 p.m. CT on Friday, September 3rd and reopen at 5:00 p.m. CT on Monday September 6th from 1:00 a.m. CT until 10:00 a.m. CT. Closed from 10:00 a.m. CT – 5:00 p.m. CT Normal hours will resume at 5:00
Civic holiday in Canada today
Monday August 2 is a civic holiday in Canada, and Canadian markets are closed.
DTN is updating their ISO Data
DTN is making some changes to the ISO data that we provide. On August 1st, most of the symbols will change. Please use the Symbol Reference Spreadsheet to verify changes to any of the symbols you follow. Please note: the PJM ISO symbols will not be available after July 31, 2021. DTN is planning on